Thank you for visiting our website - www.zaamanart.com (the “Site”) owned and operated by Zaaman Art - a company registered in Pakistan. We live up to our commitment of protecting your privacy therefore we have created this Privacy Policy for you so you know what to expect when you explore our Site and acquire art from it. 

This Privacy Policy is applicable to all customers, both situated in Pakistan and International. We will update the Privacy Policy if required by posting new changes on the Site. Our recommendation to you will be to check back on this policy regularly for any changes. 

By using the Site, you agree that our Site may collect, store and use your information as described in this Policy when you are accessing or using our Services. The Policy is applicable to all of our services, however this Policy only states how we collect, store, share and use information. It does not apply to any entity we do not own or control, or to any person that we do not employ or manage. 

 

Processing your personal Data

The information collected is to improve, protect and customize our Site, Services, features and content, develop new Services and to enable you and other Users to enjoy and easily navigate the Site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

The information you share will be done by performing the following actions on the Site:  

  1. Fill in forms, including making an account, signing up to our mailing list and sharing information during checkout

  2. Fill our a survey

  3. Fill in information when purchasing artwork from our Site

  4. Agree to the use of Cookies and other web tracking tools

  5. Connect with us by phone, e-mail, and social media

  6. Search for artists, artwork and any other website content

  7. Report a problem or send in a complaint
     

The information you give us may include:

  1. Your name, home address, details such as e-mail address and password, telephone number, credit/debit card or other payment details;

  2. Information on your preferences, personal profile, comments, feedback, recommendations and product reviews. 

  3. Details on how you use our Site, such as  purchase history, events and services. 

  4. The communications you exchange with us or direct to us via letters, emails, chat service, calls, and social media.

  5. Location, including real-time geographic location of your computer or device through GPS, Bluetooth, and your IP Address.
     

Your consent is important to us.

Zaaman Art wants to build trust with our customers and artists. Therefore we rely on your consent in order to share marketing information with you. You will be asked if you would like to receive emails and updates from us. 

 

Marketing & Promotions

We want to bring the best of art to your mailbox. We would like to use your personal data to share what is happening in the world of Zaaman Art. These updates can include upcoming exhibitions and collections, new services offered and any other personalized offerings. We use profiling to personalise the marketing communications you receive which could include personalized recommendation of artists that would suit your taste and other content you may like.  

Whenever you feel you do not want to receive any more updates from us, you can update your preferences in the emails sent to you, or contact hello@zaamanart.com.

 

Retaining your details

Your data, with regards to the services/artwork you have bought from us, will be kept for 5 years till your last purchase from the Site; for the purpose of accounting, legal and tax purposes. However, based on your consent, we will be using the data to share marketing and promotions updates with you unless you opt-out of them. In this case, we will keep the contact information only so that we can make sure we do not contact you again for marketing and promotion updates.

 

Our Cookies

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. These cookies are used to do a few things for you - remember your preferences, record what you have put in your shopping basket and process your transactions. They are also used to improve the website and your experience in using it, by making our communication with you relevant to your preferences. This includes your personal data being processed by other organisations, such as Google and Facebook. We require your consent to use cookies this way, so we show you a notice for your approval. We take your continued use of our site, by scrolling, clicking or dismissing the notice as consent. We also only use cookies if your browser privacy settings allow it. These settings are in your control and can be changed.

Websites of Third Parties

Our Site may have  links to and from the websites of our partner networks, shipment companies and affiliates. If you are redirected to any of these websites through our Site, please note that they have their own privacy policies, and we do not take any responsibility or are liable of these policies. We would recommend that you have a look at their privacy policies before you share any of your personal data there.

We aim to make sure that all necessary steps are taken when third parties outside of your country of residence shall not use your personal data other than for the purpose they are laid out in this Privacy Policy. At the same time, we aim to protect the confidentiality and privacy of your personal data. We will ensure that any third parties only process your personal data in accordance with their legitimate interests. These third parties may be subject to laws that differ from the laws which apply in the country where you reside. We do not actively take steps to ensure that any overseas recipient of your personal data complies with the laws which apply in your country.

Please reach out to us at hello@zaamanart.com if you have any queries. We will ensure a timely response within the acceptable time frame. In order to share a complaint on an alleged breach of this Privacy Policy and our obligations at law, please share as much detail as possible. Zaaman Art will take your complaint seriously, and will be met with the aim to resolve the issue in a timely manner with the best possible solution.

 

Updates in this Privacy Policy

This privacy policy is regularly reviewed and will be updated when necessary. You may visit this page for updates. If we make any significant changes to the policy, we will communicate these to you.